New to GroupMail?

The steps to take are as follows:

- Step 1: Select "Create a new group" within the GroupMail menu
- Step 2: Ensure that you select that the group struture is correct. By this, we mean ensure you have "at least" the following fields added: 'First Name,' and 'Email.'
- Step 3: Click continue until you must create the group name. Once you achieve this, your group will be created.
- Step 4: Right click your new group and select 'import'. Then choose the 2nd option 'File Import'
- Step 5: Browse for your Microsoft Excel CSV file, and choose to upload. Then select next. 
- Step 6: You will be forwarded to the 'Identity Layout' - Select the option 'COMMA' and hit next, and then start.
- Step 7: Create a new account, use a business email address to send (not a free email account such as hotmail, gmail, yahoo etc)
- Step 8: Select "Standard Method" in the Delivery Options (Tools/Accounts)
- Step 9: Create a new message, and send to your new list

Follow these instructions and you should encounter no errors. If you encounter an error, contact GroupMail directly for support. They have a fast response rate for paid members.